5.8 Changing a device PIN

From the View Device screen, you can launch the Change PIN workflow in MyID Desktop to change the PIN of a device. You must know the current PIN for the device.

If you need to reset the device PIN, see section 5.7, Resetting a device's PIN.

For more information about using MyID Desktop workflows from within the MyID Operator Client, see section 3.3.2, Launching MyID Desktop or Self-Service App workflows.

To change a device's PIN:

1. Search for a device, and view its details.

   See section 5.1, Searching for a device.

   Alternatively, insert the device into a reader.

   See section 5.2, Reading a device.

   You can also view a device from any form that contains a link to the device.

   For example:

   • Click the item in the list on the DEVICES tab of the View Person form.
   • Click the link icon on the Device Serial Number field of the View Request form.

2. Click the Change PIN option in the button bar at the bottom of the screen.

   You may have to click the ... option to see any additional available actions.

   The Change PIN workflow appears in a MyID Desktop window with the device already selected.

   For information on using the Change PIN workflow, see the Changing a card's PIN section in the Operator's Guide.